ARCB Continuing Education Manual

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CE Manual Nov2022
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Introduction to ARCB® Continuing Education

The American Reflexology Certification Board’s (ARCB's®) primary aim is to serve the Reflexology field and to protect public safety by certifying the competency of reflexologists practicing professionally who meet ARCB’s standards.


The requirements for ARCB's Continuing Education (CE) are designed to expand a practitioner’s skills and knowledge to provide the highest quality of reflexology available to the public.


The official ARCB measurement of a Continuing Education Unit (CEU) is fifty minutes of planned learning activity to constitute a contact hour. Twelve hours of continuing education units (12 CEUs) are required by the ARCB every two (2) years in order to maintain active status.


ARCB as an Approver of Continuing Education

Continuing Education (CE) and Continuing Education Units (CEUs) are approved through a peer review process conducted by the Continuing Education Committee (CEC) of the ARCB. The CEC monitors the quality and consistency of the ARCB approval process by periodically reviewing the goals, policies, and procedures of the committee.


The CEC is a standing committee of the ARCB and is chaired by a member of the Board of Directors. Committee members are approved by the ARCB Board of Directors and serve as volunteers without financial compensation. The chair of the CEC serves as the CE Coordinator and evaluates applications and completion forms received from educational providers and ARCB certificants. The Coordinator will consult with the CEC as needed.


The CE Coordinator reviews applications/completion forms submitted for:


  • Certificant requests for independent study CE program and CEUs.

  • Certificant requests for non-ARCB provider CE program and CEUs.

  • Provider requests for CE course approval or reapproval.


Discussion of the completion forms is included under Application & Study Completion Process.

Certificant Request for Approval

The criteria used to review applications include the following:

  1. Does this CE program add to the certificant’s reflexology skills?

  2. Does this CE program enhance the certificant’s reflexology practice or business development?

  3. If this is a repetition of coursework previously taken, how will repeating the course enhance the certificant’s skill level?

  4. Are the number of CEUs requested appropriate for the coursework described?


The CEC will respond to all applicants within four (4) weeks of receipt of the application with one of the following three (3) determinations:


1. Approval: Application materials indicate that the ARCB's CE standards and criteria have been met.


2. Deferred Approval: Additional information or programming changes are needed to approve the application.


  1. Non-Approval: Application materials indicate that the ARCB's CE standards and criteria have not been met.


All applicants can take the following actions during the application process or after the CEC has responded:


  • Withdrawal of Application: An application may be withdrawn at any time without prejudice to future applications; however, the application fee is nonrefundable.


  • Response to Deferred Approval Request: An applicant must respond to the CEC request within four (4) weeks from the date of receipt of deferred approval status. When the required additional information is provided, the CEC will review the additions and/or changes and determine if the “deferred approval" status can be changed to "approval" status. The applicant is notified when the status is changed or if there are remaining unmet requirements.


  • Resubmission: A non-approved or withdrawn application may be resubmitted within four (4) weeks for no additional fee. After that time, it will be treated as a new application, requiring the established application fee.

  • Request for Reconsideration: The applicant may request that the CEC reconsider a “deferred” or “non-approval” decision. The request must be submitted in writing to the CEC within four (4) weeks from the date of receipt of the application status. The statement should include specific reasons or justification for reconsideration.


  • Appeal the Action of the CEC: If the applicant does not accept the reconsideration and decision by the CEC, she/he may submit a written appeal to ARCB’s Ethics and Grievance (EG) Committee. If, after the EG Committee reviews the appeal, and the applicant remains unsatisfied with the results, she/he may submit a written appeal to the ARCB Board of Directors. The decision of the ARCB Board of Directors is final.

ARCB Application Retention

One copy of the application, the review forms, and all correspondence are retained at the ARCB administrative office.

Continuing Education Units

ARCB certificants are required to earn twelve (12) hours of CEU’s every two (2) years following certification. The two-year cycle begins at the end of the calendar year of certification. For example, if an individual is certified during any month of the year 2022, the first 12 CEUs must be earned by 12/31/2024. Thereafter 12 CEUs must be earned in every two-year cycle (e.g., 2026, 2028, 2030, etc.).


CEU Exemptions

It is the responsibility of certificants to notify the ARCB office if they believe they are eligible for a CEU exemption. Current exemptions include:


  1. Certificants who are at least seventy years of age and who have completed at least twenty-four (24) CEUs since their initial certification will be exempt from future CE requirements.

  2. Retired certificants who are not receiving revenue from a reflexology practice, are not required to submit CEUs. Certificants must notify the ARCB office of their change in status.

  3. Certificants with hardships will be considered on a case-by-case basis.

  4. Certificants with an inactive status are not required to submit CEUs during their period of inactivity; however, when reactivating their certification, individuals must submit proof they have engaged in 12 units of CE within six (6) months of reapplying for full certification.


Submission of CEUs

The certificant is required to submit a CEU certificate of completion consistent with the type of CEU coursework: ARCB Approved Provider course, Completion Form. Proof of course completion should be submitted immediately after the course has ended. Coursework and completion forms should be submitted to ARCB no later than December 31 of the certificant’s 2-year cycle.


Failure to provide evidence of completion of the CEU requirement will result in a “lapsed” status. A person with a lapsed status will be removed from the ARCB website referral list.


  • Certificants who are not in compliance with CEU requirements, but who submit a plan to bring CEUs current within a reasonable time, may be allowed to do so, at the CEC’s discretion, on a case-by-case basis.

  • Certificants who are not in compliance with CEU requirements due to hardship conditions, and who submit a request to defer obtaining CEUs until the hardship resolves, may be granted a reasonable extension, at the CEC’s discretion, on a case-by-case basis.

Types of CEU Activities


ARCB Approved Provider Activities

  • CE programs/providers approved by the CEC can be completed for CEUs.

  • A list of ARCB approved continuing education activities can be found at www.ARCB.net.

  • The certificant must submit a copy of the certificate of completion provided by the instructor no later than December 31 of the certificant’s two-year (2-year) cycle.


Independent Study

Independent study is a learning activity designed to expand the reflexologist’s skills beyond the basic preparation for professional work. It is developed and directed by the individual learner acting as the provider. The learner may study at his or her own rate and time. Several categories, or types, of independent studies are discussed below. CE credit is granted for activities based upon the anticipated educational value gained from the coursework selected. If the coursework proposed by a certificant is not considered to be a significant educational opportunity, the CEC may request additional information or validation, or may decline to grant CE credit.


Independent Studies are grouped according to the following categories:

  • Clinical, hands on

  • Professional, business oriented

  • Research, study oriented


General Guidelines


All independent study activities must relate to the field or practice of reflexology in some manner, or contribute to the certificant’s effectiveness as a reflexologist.


Certificants must apply for and obtain approval of the independent study prior to commencing with the study program, giving the CEC at least four (4) weeks to review and respond to the application before the activity begins. See the Application Process section below for more information. When referring to websites, instructors, etc. in the application, please include all relevant internet links or ample information for the CEC to consider the request.


After completion of the Independent Study, the certificant must submit the Completion Form.


Clinical/Hands on


Introduction to new concepts or an in-depth exploration of clinical concepts previously learned, can be achieved in numerous ways. A variety of social media sites are available to enhance independent learning, ranging from a general overview to extensive exploration of material. A new certificant may wish to further explore some aspect of basic reflexology, while a more experienced certificant might choose to follow a series of seminars delving into a topic in depth.


Since these sessions may not include a “certificate of completion,” it is incumbent upon the certificant to summarize the content, what they learned from it, and how they will apply the information in their practice. The learner should be mindful of the importance of hands-on practice to develop expertise in reflexology.


Volunteer reflexology sessions with the general population (e.g., health fair, expo, etc.) will not be considered for independent study CEUs. While these opportunities may assist in promoting reflexology to the public, they are not in themselves educational for the certificant.


Professional, Ethics & Business Oriented


Varied activities may enhance the professional reflexologist’s personal practice and business. Certificants may also apply for CE credit for work within a professional reflexology association.


Facilitate Professional Business/Practice

A certificant may submit an application for coursework that will enhance her/his practice. Examples of coursework that may help build your practice include such topics as: marketing your practice, finances related to practice, or ethics and decision-making.


Work with State and/or National Associations

ARCB certificants may submit a request for up to six (6) hours of CEU as an Independent Study every 2 years for active participation with state or national reflexology boards or associations (e.g., working on committees). Applicants must be able to document specific activities that contribute to their own reflexology practice and/or to the advancement of the field of reflexology.


ARCB certificants may submit up to twelve (12) hours of CEUs as an ARCB Fellow, as an Independent Study every 2 years.


Research Oriented Activities


These activities involve research, whether formal or informal, in order to produce a completed project. For example, an educator must review the literature, update concepts, develop student learning objectives and activities. This might be considered “informal” research.


On the other hand, a certificant may choose to conduct a case study, in which s/he formally identifies a clinical “problem” to further investigate using clearly defined methods.


In general, reading a book or an article is not considered an activity for CE credit. However, writing a scientifically based article for publication, or developing a new educational course or program, will be considered for CE credit.


Reflexology Educators

ARCB certificants who are reflexology educators may submit up to 12 hours for the development of a new reflexology class or program every two years.


Article for Publication

The research and writing of a scientifically based article, an article describing the results of a study(ies), or an article proposing reflexology protocols for working with a specific health issue are examples of articles that can be considered for CE credit. An article describing an in-depth personal experience with reflexology may be considered for CE credit.


Non-ARCB Provider Activities


These CEU opportunities are offered by providers who have not sought ARCB approval through the formal process described below, but offer coursework either online or in person that may be considered for CE credit. In completing an application, the certificant must document the activities involved in coursework, and provide an explanation of how the program will expand their professional and/or business skills.


Certificants must apply for and obtain approval of the Non-ARCB Provider study prior to commencing with the study program, giving the CEC at least four (4) weeks to review and respond to the application before the activity begins. See the Application Process section below for more information. When referring to websites, instructors, etc. in the application, please include internet links or ample information for the CEC to consider the request. Any programs completed without prior approval may not be accepted for credit.


Proof of completion should be submitted to the ARCB Office after the coursework is finished.


Application & Study Completion Process

Independent Study and Non-ARCB Provider Activities


Application Process

To obtain approval for an independent study or an activity offered by a non-ARCB provider:


  • The certificant must submit the Application for CEUs for Independent Study or Non-Approved course, prior to commencing with the study.

  • Submit the applicable fee with the application.

  • The CEC will review the application and approve, defer approval pending further information, or deny approval of the proposed independent study.

  • The approval process could take up to 6 weeks. Thus, the certificant should be aware of meeting CEU requirements by the end of her/his two-year cycle described at the beginning of the Certificant Continuing Education Units section. (page 6)

Fees

Fees are due at the time of application, are non-refundable, and are subject to change without notice. Current fee amounts are posted on the ARCB website.


Study Completion

The certificant should submit the Completion Form immediately after the course has ended. Coursework and completion forms should be submitted to ARCB no later than December 31 of the certificant’s 2-year cycle.


  • Submit proof of coursework completion

  • Submit the Completion Form for the coursework

  • Submit other documentation outlined in the application or requested by the CEC


ARCB Approved CE Providers/Programs

A Provider is any individual or group that offers CEU activities for reflexologists. Coursework may be offered in person and/or online. Activities may range from a broad overview to in-depth training to ongoing support following the initial session. The content and depth of study are addressed in the Provider application.


To become an ARCB Approved Provider, the Provider must complete the Application for ARCB Approved CEUs, with required attachments and the applicable fee. ARCB approves Providers and their submitted programs. Approved providers are not required to be ARCB certified.


Single Activity Providers

A single activity provider is approved only for the submitted program for a two-year cycle.


Multiple Activity Providers

A multiple activity provider is an individual or group that has more than one CE activity approved for a two-year cycle. Multiple activity providers must submit an Activity Plan for each course prior to offering the coursework.


CEC Criteria and Review Process

Criteria for Review

  1. Are the objectives clear and measurable?

  2. Are teaching methods appropriate and adequate to meet the program objectives?

  3. Is the instructor(s) qualified to offer the CE program?

  4. Is the schedule consistent with CEUs requested?

  5. What measures are used to verify the student’s participation and learning?

  6. If clinical procedures are included in the course material, how is student learning validated?


Review Process

  • The CEC will approve, defer approval pending further information, or deny approval of the proposed program within four (4) weeks.

  • CE Provider Approval is for a period of two (2) years. The expiration date will be documented at the time of approval.

  • ARCB lists approved upcoming programs on the website but does not promote any provider, programs, or coursework. The list of courses is updated regularly.


CE Provider/Program Renewal

  • Providers will receive a renewal notice via email three (3) months prior to the expiration date.

  • If the program remains the same, a renewal fee and application are due by the expiration date.

  • If the program has changed, a renewal fee and application with the new Activity Plan must be submitted at least two (2) months prior to the expiration date.


Provider Requirements After Approval


ARCB Approved Providers are encouraged to use the ARCB continuing education logo on course materials, advertisements, announcements, correspondence, and certificates.


  • Provider Changes. ARCB must be notified in writing if major changes are made to an approved CEU activity. Changes in the content or in the number of contact hours require a new “Activity Plan” that must be submitted within thirty (30) days prior to implementation.


  • Addition of New Coursework. Activity Plans for new courses that are developed during the two-year (2-year) cycle must be submitted for approval prior to offering the coursework.

Provider/Certificant Responsibility

The Provider is responsible for assuring to the best of her/his ability that certificants are learning the content presented in the course, either through testing, clinical supervision, or other means of validating student learning.


Online coursework presents additional challenges, both for the instructor and the certificant. It is incumbent upon the certificant participant to demonstrate active participation during a session. For example, if the session is “real time,” the participant must have their screen turned on, and actively participate in discussion, Q&A, and/or kinesthetic demonstrations. In addition, the participant must complete all tasks required by the provider/instructor.


If, in the Provider’s judgment, the certificant has met all course requirements, s/he will provide a Certificate of Completion to the participants, who will in turn submit it to the ARCB office. The Certificate of Completion must include the following information: Class name and date(s), number of ARCB CEUs granted, and the ARCB logo for CE.


Changes in ARCB Policies

The CEC periodically reviews its goals, policies, and procedures. Pertinent changes in ARCB’s continuing education policy will be communicated to approved providers. Providers will be given appropriate time to address any issues if this change impacts their current approval status.


Withdrawal of ARCB Approved Provider Status

The CEC may withdraw approval of a provider as a result of any of the following:

  • Failure to remain in compliance with the criteria set forth by ARCB.

  • Verification by the CEC of complaints or charges by students.

  • Refusal to comply with an inquiry by the CEC.

Withdrawal of approval is effective upon receipt of notification to the provider. The provider must remove all statements of affiliation as an ARCB provider (online and in print).


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