Frequently Asked Questions (FAQs)
Updated: Feb 23

Can I still receive Continuing Education (CE) credit if I forgot to apply for approval before the start of my Independent Study or Non-ARCB® Approved course/activity?
Failure to submit the Application form for approval DOES NOT automatically result in denial. After the Study or Course has started, you may submit the Application for Independent Study or Application for Non-ARCB® Approved Course/activity form together your $25 fee. When the course is done make sure you also submit the Independent Study Completion Form or the Non-ARCB® Approved Cource/activity Completion Form.
NOTE: Without pre-approval you run the risk that the completed study or activity will not be approved and you won’t receive CE credit.
How can a reflexology school or instructor help to prepare students for the ARCB® exam?
After I apply and am accepted, when may I take the exam?
You must sit for the exam within one year of application acceptance. ARCB® does not recommend that you schedule to take the exam until you have studied for at least 3 months after receiving your Study Guide. Please note there is no guarantee that test cities will be the same each year and that travel expenses to take the exam are your responsibility.
How can a reflexology school or instructor help to prepare students for the ARCB® exam?
ARCB® strongly recommends a minimum of 3 months preparation time between applying and taking the exam. Some applicants may need more study time. Schools and instructors may best help their students to prepare to take the exam but not orient their test as a measure for the ARCB® exam. No school or instructor may claim that passing their certification course will enable their students to pass the ARCB® exam.
Becoming nationally certified by ARCB® is designed to encourage applicants to go above and beyond the initial reflexology certification training they have already taken and to advance both the individual practitioner and the reflexology profession as a whole. Applicants should use the Study Guide and there are also some suggested resources in the guide. Take time to study and prepare for the exam.
How do I know if I am doing my documentation/SOAP notes correctly?
You can send a sample of your documentation (SOAP) notes to ARCBoffices@gmail.com for review. We will make comments and corrections and return them to you for use in writing your required documentation notes.
Can I get feedback on my documentations prior to submitting them all to ARCB®?
Yes, you may send one sample of your documentations to the ARCB® office prior to formal submission requesting feedback on proper format and structure.
How do I change or cancel my exam date?
Send an email to ARCBoffices@gmail.com immediately. You have the option to (1) reschedule to take the exam within two years, OR (2) get a refund of your application fee minus $115 for the processing fee and background check fee.
Can I retake an ARCB exam that I failed?
Yes, you can retake any part of the ARCB exam you failed for an additional fee of $75. You will need to schedule to take the exam at one of the listed exam locations and pay the $75 fee. Please contact ARCBoffices@gmail.com for assistance.
Can I perform the same activity or attend the same course again and use it for credit?
For a repeated Independent or Non-ARCB® Approved Study activity to be approved, you must be able to indicate how it further enhanced your skills by describing in detail what was newly learned.
How are test dates and locations determined?
ARCB® returns to some locations at approximately the same time each year and other locations are determined dependent upon requests by applicants in an area. Test dates are set to coincide with weather conditions in different areas of the country and are often scheduled adjacent to reflexology conference dates.
CB® exam provide me a license to practice reflexology anywhere in the USA?
ARCB® national certification does not provide you the right to practice legally in the USA. Laws and requirements vary from state to state and from city to city within a state. For information about practicing in a particular state, contact the local city and/or county clerk’s business licensing office for the city in which you desire to practice. The Reflexology Association of America (RAA) or the state’s reflexology association may also be able to provide more information about the requirements within a particular state. See Legislative & Other Resources from the Main Menu to contact these organizations
What if I make my travel arrangements and the exam is cancelled?
ARCB® is not responsible for travel costs. If ARCB® cancels an exam due to lack of candidates you will typically be notified at least 30 days prior to the exam date. We encourage you not to make reservations until the date has been confirmed or to choose refundable or transferrable fares.
I have a question about CE requirements that isn’t covered here. How do I get it answered?
Simply submit your question to the ARCBoffices@gmail.com.
Why should I bother paying for the ARCB Retired Status?
Many reflexologists who have retired from seeing clients choose to remain in ARCB Retired Status because it allows them to continue to participate as an integral part of the larger reflexology community. The opinions and professional values of our retired members are needed and vital to the profession. Every year, ARCB receives calls and emails from retired practitioners expressing their ideas, concerns, and constructive criticisms. Legislatively, it is important to be able to show that reflexology has the numbers to be heard - the retired status maintains our professional numbers necessary to maintain our legal footing at the state level. Retired Status certificants are emailed quarterly newsletters, invited to all of the ARCB on-line presentations, and are eligible to sit on ARCB committees and the Board of Directors.